Support Center
Help for orders, shipping, returns, and payments
Quick links
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Shipping & Returns
Delivery windows, costs, and return steps
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My Orders
Track your purchases and status
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My Account
Sign in to track orders and manage addresses.
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Privacy Policy
We respect your privacy and never share your info.
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Terms of Service
Our terms, service scope, and rules.
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Customer Reviews
Curated testimonials and real product feedback
Frequently asked questions
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When will my order arrive? β
Most orders ship within 24β48 hours. Typical delivery: 5β10 business days worldwide; remote areas may take longer. Track updates will be emailed. -
What is your return policy? β
30-day returns in original condition. Start from the Shipping & Returns page and follow instructions. Refunds go to the original payment method. -
How do I track my order? β
After shipping, you will receive a tracking number by email. You can also find it under My Orders. -
Which payment methods are accepted? β
We accept major cards via Stripe and PayPal. We never store full card numbers. -
Can I change my shipping address after ordering? β
If your order has not shipped yet, email us or use live chat and we will update the address. Shipped orders cannot be changed.
Contact us
For privacy questions or data requests, email support@mysticorient.com.
We reply within 24 hours.
Or use the gold chat button at bottom-right.
Our promise
30-day returns, secure payments, and careful worldwide shipping. Each piece is inspected before it meets your wrist.