Privacy Policy
We respect your privacy and explain how we collect, use, and protect your information when you use our site and services.
Information we collect
- Account details (email, name, phone, password hash)
- Order and delivery details (shipping address, items, totals)
- Payment info handled by providers; we never store full card details
- Live chat and support messages
- Device and log data (IP, browser, pages viewed)
- Cookies and similar technologies preferences
- Reviews and ratings you submit
How we use your information
- Fulfill orders, process payments, deliver products
- Operate, maintain, and secure our website
- Personalize content, remember preferences
- Send updates and offers with your consent (opt out anytime)
- Detect, prevent, and address fraud or abuse
- Comply with legal obligations and enforce terms
Cookies
We use cookies to remember your cart, improve performance, and measure traffic. Some cookies are essential for checkout.
You can manage cookies in your browser settings.
Analytics
We use privacyβminded analytics to understand site usage in aggregate; we do not build personal profiles.
Payments
Payments are processed by Stripe and PayPal. We receive confirmations and status but not full card numbers, CVCs, or expiration details.
Data retention
We retain information only as long as necessary for the purposes above, unless a longer period is required by law.
Your rights
Depending on your location, you may have rights to:
- Access and obtain a copy of your data
- Correct inaccurate or incomplete data
- Delete your data, subject to legal exceptions
- Data portability
- Opt out of marketing communications
Contact us
For privacy questions or data requests, email support@mysticorient.com.
Changes to this policy
We may update this policy to reflect changes to our practices or for legal reasons. We will indicate the latest date above.